Q: How do I know you're legit?
A: This is the most frequently question. Understandably so, COINSUT is a professionally run business working throughout the week, we do not cut corners. For confirmation from our happy customers who have previously bought from us you can check out their genuine feedback by clicking on our Fief tab in the bottom left hand corner of your screen.
As for payment protection, we use the most secured 2048-bit secured SSL encryption which means none of your payment details can be intercepted or decrypted.
Q: How do I buy FIFA 15 Ultimate Team Coins?
Well, that's simple, just enter COINSUT and select FIFA PC Coins. Select the amount of coins you wish to buy and add them to your cart. Proceed to your cart and review your order to make sure everything is correct and then continue onto the checkout. In the checkout stage, you can either create an account with us or checkout with a guest account. On the opposite side of the billing section you will be asked for the details of the player you have listed on the market so you will fill in all the player's details (Ultimate Team Name and Player name) and continue to select your payment gateway with either Moneybookers or PayPal and complete your payment. As soon as your payment is complete we will receive your order and deliver your coins within 5 minutes in maximum.
Q: How do I sell my FIFA 15 Ultimate Team Coins?
Once again enter the Shop page and select whether you want to sell your PS3 Coins, Xbox Coins or PC Coins. Fill out the necessary form such as your name, email, the console type that the coins belong to and the quantity of FUT Coins you want to sell to us. We will then receive your email and reply to you to discuss the best payment method to pay you to buy. Please note: to sell the FIFA coins to us you have to send the coins first before we can release your payment. If you are a bulk seller and generate a lot of coins on a daily/weekly basis then please get in touch with us because it's more than likely that we will buy your stock as and when you have it.
Q: How long does it take to deliver my coins?
We deliver the coins as fast as humanly possible! We average delivery times between 1-5 minutes!
Q: Do you cover EA's 5% tax?
Unfortunately, no, so if you buy 50k coins then you will receive 47.5k (due to EA's unfair taxing system).
Q: You are out of stock, when will you have more?
We are rarely out of stock but in an unlikely case that we are then the chances are we're already contacting our sellers to purchase more for you to buy. After all, we're only the middleman between the buyers and sellers.s
Q: What payment options are available?
Currently we accept PayPal, bank transfer, and Western Union as payment options.
Q: Do I need a Moneybookers account to pay through Moneybookers?
No you do not, which is great! This means that you can pay as a guest account (much like you can do with PayPal) through Moneybookers's quick checkout service.
Q: Can I get a refund if my coins aren't delivered within 24 hours?
Yes of course you can. If for some reason we do not manage to deliver your coins to you within 24 hours then please email us here and either request a full refund or ask for an update on where your order is.
Q: How can I make free ultimate team coins?
If you are referring a friend who successful buys coins from our site, make sure to mention to them that they must inform of your gamer tag to earn up to 10% of the amount purchased!
Q: Can I ask for refund if you didn't make the delivery in a timely manner?
Yes, you can. If we cannot deliver it within 24 hours, we will refund your payment immediately. If you have any questions, please can contact us.
Q: What are the possible reasons for delay?
A delay in shipping can be due to various reasons such as technical errors like internet down-time and incorrect or insufficient information provided. Therefore, it is very important that you supply us with a valid email address. We will not give your information to a third party.
Q: How long does it take to deliver my coins?
We deliver the coins as fast as humanly possible! We average delivery times between 1-5 minutes!